Privacy Policy

Kitcast Inc.

Updated March 30, 2026

Hi there, we're Kitcast Inc. and welcome to our privacy policy. This policy sets out how we handle your personal information if you're a Kitcast user or visitor to our Sites.

The following terms and conditions govern all use of (i) the Kitcast Inc. dashboard and product pages (the "Sites"), and (ii) the services and products available at or through the Kitcast application (the "Service" or "Application"). Kitcast Inc. provides the Application for Apple TV, Android TV, Amazon Fire TV, Samsung Tizen, LG webOS, BrightSign, ChromeOS, macOS, and iOS to stream and display content uploaded and/or created via the Kitcast dashboard.

When we say "we," "us," or "Kitcast" it's because that's who we are and we own and run the Sites. If we say "policy" we're talking about this privacy policy.

The Service is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published from time to time on this Site by Kitcast Inc.

Please read this privacy policy carefully before accessing the Site or otherwise using the Service. By accessing the Site or using any part of the Service, you (either an individual or a legal entity that you represent as an authorized employee or agent) ("you") agree that you are bound by the terms and conditions of this privacy policy. If you do not agree to all the terms and conditions of this privacy policy, then you may not access the Site, the Service, or any part thereof.

The Service is available only to individuals who are at least 16 years of age, or the applicable minimum age of digital consent in their jurisdiction. If you do not so qualify, do not attempt to use the Service. Kitcast Inc. may refuse to offer the Service to any person or entity at any time and may change its eligibility criteria at any time, in its sole discretion.

DEFINITIONS

"Service" or "Application" means the software application for Apple TV, Android TV, Amazon Fire TV, Samsung Tizen, LG webOS, BrightSign, ChromeOS, macOS, and iOS platforms that provides a technical solution for displaying and managing digital signage content, moderated by a User.
"Site" or "Dashboard" or "Product page" means the web-based part of the Kitcast functionality that provides a User with information regarding Kitcast services and/or the tools for adding and managing the content to display via the Service.
"Add-ons" or "Extensions" means a certain combination of qualitative and quantitative characteristics of the Site and the Service a User may choose to subscribe to for the corresponding fee.
"License" means your right to use all or part of the features provided by the Site and the Service in accordance with your current subscription plan, add-ons, or obtained in-app purchases.
"Use" or "using" means to access, install, download, copy, or otherwise benefit from using the functionality of the Site and the Service.
"Data Controller": Kitcast Inc. (hereinafter referred to as "Owner").
"Personal Data" or "Personal Information" means any information relating to an identified or identifiable natural person, including but not limited to names, email addresses, IP addresses, device identifiers, and usage data. For California residents, this includes all categories of personal information as defined under the CCPA/CPRA.
"Sensitive Personal Information" means Personal Data that reveals racial or ethnic origin, religious beliefs, mental or physical health information, sexual orientation, citizenship or immigration status, genetic or biometric data, precise geolocation, or the personal information of a known child under 16, as well as financial account credentials when combined with required access codes.
"Sale" or "Selling" includes disclosing, disseminating, making available, transferring, or otherwise communicating personal information for monetary or other valuable consideration, as defined under the CCPA/CPRA.
"Sharing" means communicating personal information for cross-context behavioral advertising, as defined under the CCPA/CPRA.

Data Controller contact address: support@kitcast.tv.

Jurisdiction and applicable regulations: This Privacy Policy has been prepared in accordance with, and taking into account, applicable data protection and privacy laws, including Articles 13 and 14 of Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR), the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), the Delaware Personal Data Privacy Act, and other applicable U.S. state privacy laws.

LEGAL BASIS OF PROCESSING

The Owner may process Personal Data relating to Users if one of the following applies: Users have given their consent for one or more specific purposes; provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof; processing is necessary for compliance with a legal obligation to which the Owner is subject; processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner; processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

Under the CCPA/CPRA, we process personal information based on the following business purposes: performing services (account management, customer service, processing transactions), security and fraud prevention, debugging, short-term transient use, and undertaking activities to improve and develop our Services.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing. Contact us at support@kitcast.tv.

MODIFICATION

Kitcast Inc. reserves the right, at its sole discretion, to modify this Privacy Policy at any time. If we modify this Privacy Policy, we will post the modification on the Site or provide you with notice of the modification via email. Material changes will be communicated at least 30 days before they take effect. By continuing to access or use the Service after we have posted a modification on the Site or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Privacy Policy. If the modified Privacy Policy is not acceptable to you, your only recourse is to cease using the Service.

COLLECTION OF PERSONAL INFORMATION

The type of personal information we collect:

We collect certain personal information about visitors and users of our Sites. The most common types of information we collect include: user-names, email addresses, IP addresses, other contact details, survey responses, payment information such as payment agent details, transactional details, tax information, support queries, content you direct us to, device information (device type, operating system, unique device identifiers), browser type and version, and web analytics data.

Categories of personal information collected (CCPA/CPRA disclosure):

Identifiers: name, email address, IP address, account name, device identifiers
Commercial information: subscription records, purchase history, payment details
Internet or electronic network activity: browsing history on our Sites, interaction data, search history within the Service
Geolocation data: approximate location based on IP address
Professional or employment-related information: company name, job title (when voluntarily provided)
Inferences drawn from the above to create a profile reflecting preferences and usage patterns

How we collect personal information:

We collect personal information directly when you provide it to us, and automatically as you navigate through the Sites. We collect your personal information when you complete account registration, buy or subscribe to services on our Sites, subscribe to a newsletter or email list, submit feedback, fill out a survey, or send us a communication.

Personal information we collect about you from others:

Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:

Financial and/or transaction details from payment providers in order to process a transaction
Third-party service providers (such as Google) which may provide information about you when you link, connect, or login to your account with the third-party provider and they send us information such as your registration and profile from that service. This only occurs if you are using Kitcast. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider

HOW WE USE PERSONAL INFORMATION

We will use your personal information for the following purposes:

To fulfill a subscription (and/or the add-on purchase), or take steps linked to a subscription, in particular facilitating and processing transactions that take place on the Sites
Where this is necessary for purposes which are in our, or third parties', legitimate interests, including:

Operating the Sites and providing the Service
Verifying your identity when you sign in
Responding to support tickets and helping resolve disputes
Sending operational news and information about our Sites and services
Carrying out technical analysis to improve the Sites and services
Monitoring activity on the Sites to identify potentially fraudulent activity
Managing our relationship with you
Managing our legal and operational affairs

Improving our products and services

Providing general administrative and performance functions

3. Where you give us consent: providing marketing information about products and services; customizing our services and websites using cookies or similar technologies

4. For purposes required by law

5. For the purpose of responding to requests by government, a court of law, or law enforcement. authorities conducting an investigation

SALE AND SHARING OF PERSONAL INFORMATION

Kitcast Inc. does not sell your personal information as defined under the CCPA/CPRA. Kitcast Inc. does not share your personal information for cross-context behavioral advertising purposes. We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.

If our practices change in the future, we will update this Privacy Policy and provide a "Do Not Sell or Share My Personal Information" link on our website.

WHEN WE DISCLOSE YOUR PERSONAL INFORMATION

We will disclose personal information to the following recipients:

Partners and resellers of the Kitcast services
Subcontractors and service providers who assist us in connection with the ways we use personal information, including: website hosting providers, technical and customer support services, marketing and analytics services, security and fraud prevention services, subscription management services, payment processing services, and operational tooling services
Our professional advisers (lawyers, accountants, financial advisers, etc.)
Regulators and government authorities in connection with our compliance procedures and obligations
A purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase
A third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity
A third party, in order to enforce or defend our rights, or to address financial or reputational risks
A rights holder in relation to an allegation of intellectual property infringement or any other infringement
Other recipients where we are authorized or required by law to do so

Our subcontractors and service providers may transfer and access such information from other countries in which they have operations. We take appropriate measures to ensure that such transfers comply with applicable data protection laws.

DATA RETENTION

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. The specific retention periods vary depending on the type of data and the purpose for which it was collected:

Account information: retained for the duration of your active account plus 12 months after account closure
Transaction records: retained for 7 years as required by applicable tax and accounting laws
Usage and analytics data: retained for up to 26 months
Support tickets and communications: retained for up to 3 years after resolution
Marketing preferences: retained until you opt out or request deletion

If you no longer want us to use your personal information or to provide you with the Kitcast services, you can request that we erase your personal information and close your Kitcast account. Please note that if you request the erasure of your personal information, we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

LINKS TO OTHER WEBSITES/SERVICES

Our Website may contain links to other websites and uses functions, cookies, and utilities provided by third parties that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies of those individual websites to see how their operators will utilize your personal information.

ANALYTICS

We use Google Analytics, a web analysis service provided by Google LLC ("Google"). Google Analytics uses cookies and similar technologies to collect and analyze information about the use of the Service. Google utilizes the data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. For information on Google's privacy practices, please visit https://policies.google.com/privacy.

Personal Data collected: Cookies, Usage Data, and device information.

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

WHERE WE TRANSFER AND/OR STORE YOUR PERSONAL INFORMATION

We are based in the US so your data will be processed in the US. Some of the recipients we have described above are based outside the US in places like Canada, Ireland, Philippines, Poland, Romania, UK, and others.

For transfers of personal data from the European Economic Area (EEA), UK, or Switzerland to the US or other countries, we rely on appropriate transfer mechanisms including Standard Contractual Clauses (SCCs) adopted by the European Commission, the EU-U.S. Data Privacy Framework (where applicable), and/or your consent to this policy. We take care to work with service providers who maintain an acceptable standard of data security compliance.

HOW WE KEEP YOUR PERSONAL INFORMATION SECURE

We store personal information on secure servers (Amazon Web Services (AWS)) that are managed by us and our service providers. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, data encryption in transit (TLS/SSL) and at rest where appropriate, SSO integration, and audit logging. We conduct regular security assessments and maintain reasonable security practices to protect your personal information.

YOUR RIGHTS UNDER THE GDPR

Users located in the European Economic Area, UK, or Switzerland are entitled to the following rights regarding their Personal Data processed by the Owner:

Withdraw their consent at any time where they have previously given their consent to the processing of their Personal Data
Object to processing of their Data if the processing is carried out on a legal basis other than consent
Access their Data and obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing
Verify and seek rectification of the accuracy of their Data and ask for it to be updated or corrected
Restrict the processing of their Data under certain circumstances
Have their Personal Data deleted or otherwise removed under certain circumstances (right to erasure)
Receive their Data in a structured, commonly used and machine-readable format and have it transmitted to another controller (right to data portability)
Lodge a complaint with their competent data protection authority

Where Personal Data is processed for direct marketing purposes, you may object to that processing at any time without providing any justification.

YOUR RIGHTS UNDER THE CCPA/CPRA (CALIFORNIA RESIDENTS)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, our business or commercial purpose for collecting the information, and the categories of third parties with whom we share the information
Right to Delete: You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you
Right to Opt-Out of Sale/Sharing: You have the right to opt out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising. As stated above, we do not currently sell or share your personal information
Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information to only those purposes necessary to perform the services
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights

To exercise these rights, contact us at support@kitcast.tv. We will verify your identity before processing your request and respond within 45 days. We may extend this period by an additional 45 days when reasonably necessary, with notice to you. You may also designate an authorized agent to submit requests on your behalf.

RIGHTS UNDER OTHER U.S. STATE PRIVACY LAWS

Residents of states with comprehensive privacy laws (including but not limited to Virginia, Colorado, Connecticut, Texas, Oregon, Montana, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Minnesota, Maryland, Tennessee, Indiana, Kentucky, and Rhode Island) may have similar rights to access, correct, delete, and port their personal data, as well as the right to opt out of targeted advertising, profiling, and the sale of personal data. To exercise these rights, contact us at support@kitcast.tv. We will process your request in accordance with the applicable state law.

HOW TO EXERCISE THESE RIGHTS

Any requests to exercise your privacy rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within the timeframes required by applicable law (generally within one month for GDPR requests, and 45 days for CCPA/CPRA requests).

AUTOMATED DECISION-MAKING

Kitcast Inc. does not use automated decision-making technology (ADMT) to make significant decisions about you that produce legal effects or similarly significant effects. If we begin using such technology in the future, we will update this Privacy Policy and provide appropriate notice and opt-out mechanisms as required by applicable law.

COOKIES AND WEB ANALYTICS

When you visit our Sites, there is certain information that is recorded which is generally anonymous information and does not reveal your identity. If you are logged into your account, some of this information could be associated with your account. This includes:

Your IP address or proxy server IP address
The domain name you requested
The name of your internet service provider
The date and time of your visit to the website
The length of your session
The pages which you have accessed
The file URL you look at and information relating to it
The website which referred you to our Sites
The operating system and browser your device uses

We use cookies to provide, secure, and improve our Sites and Services. You can control cookies through your browser settings. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies, some parts of our Sites may not work properly.

We honor Global Privacy Control (GPC) signals as a valid opt-out mechanism. If your browser sends a GPC signal, we will treat it as a request to opt out of the sale or sharing of your personal information.

INFORMATION ABOUT CHILDREN

Our Sites are not directed to children under the age of 16 years (or the applicable minimum age of digital consent in their jurisdiction), so if you are under 16 we ask that you do not use our Sites or give us your personal information. If you are between 16 and 18 years of age, you can browse the Sites but you will need the consent of a parent or guardian to become a registered user. It is the responsibility of parents or guardians to monitor their children's use of our Sites.

We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you believe we have collected personal information from a child under 16, please contact us at support@kitcast.tv.

MARKETING CHOICES

Where we have your consent to do so (e.g., if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can opt out of such communications at any time by using the "unsubscribe" facility provided in the communication itself or by contacting us at support@kitcast.tv.

WHEN WE NEED TO UPDATE THIS POLICY

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices. When we do change the policy, we will make sure to notify you about such changes where required. Material changes will be communicated at least 30 days before they take effect. A copy of the latest version of this policy will always be available on this page.

HOW YOU CAN CONTACT US

If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our support team at support@kitcast.tv.

We're really glad you made it to the end of the privacy policy because knowing this stuff is the best way to understand how your personal information is used and how to best manage it.

Both "personal information" and "personal data" have the same meaning in the context of this Privacy Policy.

Kitcast Inc. Privacy Policy, Updated March 30, 2026